Written by Martin Porcheron on Monday February 12, 2018
Amazon Echo, and other 'smartspeaker' products such as Google Home and Apple Homepod, are marketed as being suited to multi-party multi-activity settings like the home. What this means is that these products are pitched as being suited to situations where two ore more people are doing various activities, and where they can interact with the smartspeaker through its voice interface with ease. In this work, we wanted to examine exactly how this interaction unfolds naturally.
We (i.e. me, my supervisors Joel Fischer and Sarah Sharples, and a colleague, Stuart Reeves) have published our findings as a paper, which is now available to download. We will present the findings at CHI 2018, the ACM conference for Human-Computer Interaction. As a nice surprise, this paper also has won a Best Paper award at CHI, awarded to the top 1% of submissions.
This blog post should give you a flavour of what we found, however if you're interested in looking at some great transcripts of interaction with Alexa, I urge you to have a look at a Stuart's more detailed Medium post here, or alternatively read the paper.