In January 2023, I will be joining Bold Insight UK as a Senior UX Researcher.
I am a Senior Lecturer in the Department of Computer Science, based in the Swansea University Computational Foundry. My research is in the areas of human-computer interaction and computer-supported cooperative work.
My recent work focuses on the user experience of interactive AI systems—from voice interfaces through to robot interfaces. In my PhD, I also studied public places like cafés and pubs, to understand how we use devices like smartphones while we are socialising.
On this website I maintain a fairly up-to-date list of my current and past research projects. You can also browse and download my publications. Alternatively, Google Scholar has a relatively accurate personal bibliography. I periodically blog about my research here too.
I am a member of the Conversational User Interfaces (CUI) Steering Committee, and actively maintain the community’s website. I have served as Full Papers Co-Chair for CUI 2019, Program Co-Chair for 2020, and Programme Co-Chair and Featured Talks Co-Chair for 2021. I have been an Associate Chair for the ACM CSCW conference for a number of years and am an Associate Chair for the ACM CHI 2022 conference.
I was previously involved in the organisation of the Halfway to the Future symposium as a General Chair (with Treasurer, Registration, and Communications responsibilities).