Extended portfolio
Throughout my career, I’ have led UX research across a wide range of projects; from early exploratory work to applied studies—spanning conversational interfaces, AI, medical devices, and more. Below is the extended list of my past research and design projects, however, I recommend you start with my abridged portfolio of research highlights.Evaluation of an AI for triaging primary care patients in the NHS
I led the UX research programme for an NHS-funded project evaluating AI-driven health technologies at scale, with a focus on the design and real-world deployment of an AI triage tool used across the UK’s health service to manage GP appointment requests. I designed and directed a mixed-methods research approach, combining documentation review, software testing, and in-context fieldwork—including time-and-motion studies and ethnographic observation—to assess usability, workflow integration, and clinical effectiveness.
Peer review of a tool for managing patients with COPD
As a project lead, I led the UX-focused peer review of a digital support tool designed to assist with the management of patients with Chronic Obstructive Pulmonary Disease (COPD). Funded by the NHS, this work assessed the quality and effectiveness of an existing evaluation study through a combination of documentation analysis and software testing. The review focused on how the tool aligned with real-world patient needs and clinical workflows, highlighting gaps in usability, adoption barriers, and opportunities to improve engagement and impact in chronic care management.
User-centred design for an AI kiosk for maternal wellbeing in Nigeria
This project, funded by the UK Department for International Development, explored how interactive AI can support trust, accessibility, and effectiveness in low-resource contexts. Focused on informal healthcare and wellbeing advice for expectant and nursing mothers in Nigeria, the project extended an open-source conversational platform through participatory design and field evaluation. I led the user-centred design work, conducting workshops and field visits in Lagos with local chemists and perinatal women to co-design a prototype AI system. This research directly informed the system’s content, interaction design, and cultural relevance and sensitivity.
Older projects
Design of tools for automated industrial floor cleaning control
This industry-partnered project explored human-robot collaboration for factory cleaning and allergen detection, integrating IoT sensors to support workplace safety and efficiency. Funded by the Smart Products Beacon, the work resulted in a connected system enabling real-time human-robot interaction on the factory floor. In this project I conducted ethnographic visits, ethnographic studies, and semi-structured interviews with stakeholders across the food manufacturing sector—including small producers and multinational companies—to understand workflows, user needs, and opportunities for meaningful automation.
Design and implementation of an AI for predicting food consumption and replenishment
As part of an EPSRC-funded project on Autonomous Internet of Things (A-IoT) systems, I contributed to the design and evaluation of user interfaces for predictive, automated technologies in the home. I supported the deployment of a prototype system designed to forecast household product consumption and collaborated on in-home research studies to evaluate its usability and effectiveness. My role included leading the analysis of both quantitative and qualitative data, to develop insights in how to accurately assess and project future food consumption routines.
Assessing methods for efficient aircraft boarding
As part of a Horizon 2020 project, I contributed to EU-wide efforts to improve the passenger air travel experience by reducing door-to-door journey time and stress. Working with researchers at TU Delft, I supported the data collection activities, which consisted of testing groups of passengers boarding an airfact, to evaluate how aircraft seating configurations impact boarding efficiency and comfort. I led data analysis efforts, translating the user-centred insights into recommendations for operational and design improvements within aviation.