My portfolio
This collection of projects reflects my work at the intersection of human-computer interaction, user experience, and emerging technologies. My research spans domains such as conversational interfaces, interactive AI, and medical devices. Across all my work, I stay focused on truly understanding how people engage with technology in real-world contexts.
From foundational exploratory studies to usability testing and applied UX research, these projects have informed product strategy, clarified user mental models, and shaped the design of technologies across industries.
These are selected higlights from my research portfolio; a full list of projects is available.
Evaluation of an AI for triaging primary care patients in the NHS
I led the UX research programme for an NHS-funded project evaluating AI-driven health technologies at scale, with a focus on the design and real-world deployment of an AI triage tool used across the UK’s health service to manage GP appointment requests. I designed and directed a mixed-methods research approach, combining documentation review, software testing, and in-context fieldwork—including time-and-motion studies and ethnographic observation—to assess usability, workflow integration, and clinical effectiveness.
User-centred design for an AI kiosk for maternal wellbeing in Nigeria
This project, funded by the UK Department for International Development, explored how interactive AI can support trust, accessibility, and effectiveness in low-resource contexts. Focused on informal healthcare and wellbeing advice for expectant and nursing mothers in Nigeria, the project extended an open-source conversational platform through participatory design and field evaluation. I led the user-centred design work, conducting workshops and field visits in Lagos with local chemists and perinatal women to co-design a prototype AI system. This research directly informed the system’s content, interaction design, and cultural relevance and sensitivity.